Contact Us
Have a question about something you read on Clubhouse Casino, want to flag a factual correction, or need help understanding a feature of the casino? We are happy to hear from Australian players and visitors.
How to reach us
The fastest way to get in touch is by email:
- General enquiries & editorial feedback: support@clubhousecasino.com
- Affiliate & partnership enquiries: support@clubhousecasino.com
- Privacy or data requests (per the Australian Privacy Act 1988): support@clubhousecasino.com
We aim to acknowledge all messages within two business days. Complex enquiries — for example, requests to update or remove personal data — may take a little longer to resolve, but we will keep you informed throughout.
Casino account issues
Please note that we are an independent review and information site. We do not have access to player accounts at Clubhouse Casino, cannot view balances, cannot release bonuses, cannot speed up withdrawals and cannot reset passwords on your behalf. For any of those issues, you need to contact the casino's own support desk:
- Use the casino's 24/7 live chat directly on the site after you log in.
- Use the casino's official email support address listed inside your account dashboard.
Tips for a faster reply
To help us help you efficiently, please include in your email:
- The page on our site you are referring to (a URL or page title is ideal).
- A clear description of the issue, question or correction.
- Any relevant screenshots or supporting context, where applicable.
Responsible gambling
If you are reaching out because you are concerned about your own or someone else's gambling, please also contact a dedicated support service. In Australia, free and confidential help is available 24/7 through Gambling Help Online on 1800 858 858 and Lifeline on 13 11 14. We can offer information, but trained counsellors will give you the right kind of help.