Responsible Gambling | Clubhouse Casino Australia

Gambling can be a fun form of entertainment for adults, but for some it becomes a source of harm. Clubhouse Casino Australia is committed to promoting safe, controlled and responsible play. This page outlines the warning signs of problem gambling, the tools available to help you stay in control, and where Australian players can get free, confidential support.

Play for entertainment, not income

Three core principles to keep in mind every time you log in:

Set a budget you can afford to lose — and treat it as the absolute ceiling, not a target.
Set a time limit — and walk away when it ends, regardless of whether you are up or down.
Never chase losses — increasing bets to "win back" money is the single biggest red flag.

If gambling stops being fun, it is time to take a break.

Recognising problem gambling

Gambling harm rarely starts overnight. Common warning signs include:

Spending more time or money on gambling than you intended.
Hiding the extent of your gambling from family or friends.
Gambling to escape stress, low mood, anxiety or boredom.
Borrowing money, selling possessions or skipping bills to fund gambling.
Feeling restless, irritable or anxious when trying to cut back.
Repeatedly trying to stop or limit gambling without success.
Lying to loved ones about money lost, time spent or activities.
Gambling continuing to affect your work, relationships or mental health.

If two or more of these resonate with you, please reach out to one of the support services listed below. You are not alone, and help is available.

Self-help tools available at Clubhouse Casino

The casino provides a full set of player-protection tools that can be activated directly from your account dashboard:

Deposit limits — daily, weekly or monthly caps on how much you can fund your account with.
Loss limits — caps on net losses across a defined period.
Wager limits — caps on the total amount staked.
Session reminders — pop-ups that show how long you have been logged in.
Cooling-off / time-out — temporary lock on your account from 24 hours up to several weeks.
Self-exclusion — extended lock from six months to permanent account closure.

You can adjust limits at any time, but reductions take effect immediately while increases require a cooling-off period before they apply. If you cannot find a tool in your account, the casino's 24/7 live chat can activate it for you.

Help and support services in Australia

If gambling is becoming a problem for you or someone you care about, free and confidential help is available across Australia, 24/7:

Gambling Help Online — phone, online chat and email counselling. Call 1800 858 858 or visit gamblinghelponline.org.au.
Lifeline Australia — crisis support and suicide prevention. Call 13 11 14 or visit lifeline.org.au.
Gambler's Help (Victoria) — face-to-face and telephone counselling. Call 1800 858 858.
GambleAware NSW — counselling, financial counselling and family support. Call 1800 858 858 or visit gambleaware.nsw.gov.au.
Gambling Help Queensland — call 1800 858 858.
Gamblers Anonymous Australia — peer support. Visit gaaustralia.org.au.
Beyond Blue — mental health support, including for gambling-related distress. Call 1300 22 4636.

You do not need to be in crisis to call any of these services. Counsellors are trained to help with everything from a quick check-in to long-term recovery support, and conversations are confidential.

Protecting minors

Online gambling is restricted to adults aged 18 years or older. If you share a device with someone under 18, consider the following:

Do not save passwords for casino sites in shared browsers.
Use parental control or content-filtering software (such as Net Nanny, Qustodio or built-in iOS/Android parental controls) to restrict access.
Talk openly with young people about the risks of gambling.

National Self-Exclusion Register

Australia operates the BetStop National Self-Exclusion Register for licensed online wagering services. While Clubhouse Casino's online casino offering operates under an international (Curaçao) licence and is outside the BetStop register's direct scope, we strongly encourage Australian players who feel they may have a gambling problem to register at betstop.gov.au for licensed Australian wagering operators, in addition to using Clubhouse Casino's own self-exclusion tools.

If you need help right now

If you are in crisis, please call Lifeline on 13 11 14 or, if life is in immediate danger, call 000. You will be heard, and you will be helped.